Contact information
Contact Information Policy
Effective Date: 15th June 2024
Welcome to Devoiler Private Limited ("we," "our," "us"). We value your privacy and are committed to protecting your personal information. This Contact Information Policy outlines how we collect, use, and safeguard your contact information when you visit our e-commerce website, www.devoiler.in (the "Website").
1. Information We Collect
When you visit our Website, we may collect the following types of contact information:
- Personal Information: This includes your name, email address, phone number, and postal address, which you provide when you register on our Website, place an order, subscribe to our newsletter, or contact us for support.
- Order Information: Details of products you have purchased from us, including your order history, shipping address, and payment information.
- Technical Information: IP address, browser type, operating system, and other technical details collected automatically when you visit our Website.
2. How We Use Your Information
We use your contact information for the following purposes:
- To Process Orders: To process and fulfill your orders, including sending you order confirmations, shipping notifications, and delivery updates.
- Customer Support: To provide you with customer support, respond to your inquiries, and address any issues or concerns you may have.
- Marketing Communications: To send you promotional emails, newsletters, and other marketing communications, if you have opted in to receive them. You can unsubscribe from these communications at any time.
- Improving Our Services: To analyze trends, track user activity, and improve the functionality and performance of our Website.
- Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
3. How We Protect Your Information
We take the security of your contact information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, use, alteration, or disclosure. These measures include:
- Encryption: We use SSL encryption to protect your personal information during transmission.
- Access Controls: Access to your contact information is restricted to authorized personnel who need it to perform their job functions.
- Data Storage: We store your contact information on secure servers and regularly review our security practices to ensure your information is protected.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your contact information to outside parties, except in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Website, processing payments, and delivering orders. These service providers are required to keep your information confidential and use it only for the purposes for which we disclose it to them.
- Legal Requirements: We may disclose your contact information if required by law, in response to a court order, or when we believe that disclosure is necessary to protect our rights, property, or safety, or that of others.
5. Your Rights
You have the right to:
- Access Your Information: Request a copy of the contact information we hold about you.
- Update Your Information: Correct or update your contact information if it is inaccurate or incomplete.
- Delete Your Information: Request the deletion of your contact information, subject to certain exceptions provided by law.
- Opt-Out: Unsubscribe from marketing communications by following the instructions in the email or contacting us directly.
6. Contact Us
If you have any questions or concerns about this Contact Information Policy or our data practices, please contact us at:
Devoiler Private Limited
Email: sales@devoilerinternational.com
Phone: +91 8777717160
7. Changes to This Policy
We may update this Contact Information Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the revised policy on our Website and updating the effective date above. Your continued use of our Website after the posting of changes constitutes your acceptance of such changes.
Thank you for choosing Devoiler Private Limited. We appreciate your trust and are committed to protecting your contact information.
