Shipping policy

Shipping Policy

Effective Date: 10th June 2024

Thank you for shopping at Devoiler.in (the "Website"), owned and operated by Devoiler Private Limited ("we", "us", "our"). This Shipping Policy outlines our shipping procedures and terms for purchases made through our Website.

1. Order Processing

  • All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving full payment and/or order verification for COD.
  • Orders with customized or personalized items may require additional processing time.
  • Once your order is shipped, you will receive a shipping confirmation email with tracking information.

2. Shipping Methods and Delivery Time

  • We offer shipping via reputable carriers.
  • Delivery times vary depending on your location and selected shipping method:
    • Standard Shipping: 4-7 to business days
    • Expedited Shipping: 2 to 4 business days
    • Please note that these delivery times are estimates and not guaranteed.

3. Shipping Rates

  • Shipping charges are calculated based on the weight of your order, destination, and selected shipping method.
  • Shipping rates will be displayed during checkout before you complete your purchase.

4. International Shipping

  • We currently ship internationally.
  • International orders may be subject to customs duties, taxes, and fees levied by the destination country. These charges are the responsibility of the recipient.

5. Order Tracking

  • Once your order is shipped, you will receive a shipping confirmation email with a tracking number.
  • You can track your order using the provided tracking number on our website or the carrier's website.

6. Order Delays or Issues

  • We strive to meet our shipping estimates, but occasionally delays may occur due to unforeseen circumstances such as weather conditions, carrier delays, or peak holiday periods.
  • If your order is significantly delayed or encounters any issues, please contact our customer service team for assistance.

7. Shipping Address

  • Please ensure that your shipping address is accurate and complete to avoid delivery delays or mis-deliveries.
  • We are not responsible for lost or undelivered packages due to incorrect shipping addresses provided by customers.

8. Contact Us

If you have any questions about our Shipping Policy, please contact us at:

Devoiler Private Limited
Kolkata, West Bengal
Email: sales@devoilerinternational.com
Phone: +91 8777717160